Customer Help

Involved in an Auto Accident? Hail storm damage to your roof? As a MIDTEX policyholder, you will not only be able to contact one of our Agency Representatives during our regular office hours but also after hours as well. When you leave your Emergency message on our voice mail system, it is directed to one of our Agency Representatives who will in turn return your phone call.

 

Most of our Insurance Carriers have a direct claim service, which is available 24 hours as well. The following is a list of the Insurance Carriers with their Direct Claims Reporting Telephone Number:

 

Drive through Progressive

(800) 274-4499

 

Ohio Casualty Group

(888) 572-6184

 

Republic Insurance

(800) 344-2275

 

Travelers

(800) 252-4633

Midtex

Insurance Agency, Inc.

8700 Tesoro Drive Suite 300 - San Antonio, Texas 78217

(210) 341-7100